FAQ 

​How Do I Place An Order?​

Add at least one item to your shopping bag and then go to checkout (or click the Checkout button in the top right corner of the website).

During checkout, you can select shipping options and gift options, enter payment information, and add billing and shipping addresses.

You can also review your order before it's final, and make changes to the color, size, or quantity of an item.



 

Payment & Shipping

Shipping charges and expected delivery dates are displayed on the checkout page at the time of your order. This information also appears in your order confirmation email.



 

Secure Ordering & Payment Options

When you pay with a credit or debit card, you need the name printed on the card, the card number, the month and year the card expires, and the 3-digit or 4-digit security code.

This information, along with the billing address for the credit card, is entered during the purchase process. For more information, see "Placing your order."

These credit cards are accepted at all of our stores and websites.

These store credit cards are accepted at all of our stores and websites

Returns & Refunds

Items that are in their original condition: unwashed and unworn. Items not in this condition will not be accepted.

 

Final sale items cannot be returned or exchanged

Refunds require proof of purchase: the shipping confirmation email sent to you or the original credit card used for the purchase

New sunglasses may be returned within 45 days if accompanied by the original receipt and complimentary case, with tags attached. Defective sunglasses can be returned at any time.

Thank you for shopping with us!

© 2020 by Charms & Glitter.

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